Our Staff

Alan Rutherford

John Ivancicts

Fireplace Service Calls

All Inclusive Direct-Vent Service Call
All Inclusive Service – Troubleshooting + Tune-up + Service Warranty
***Only available on Heat & Glo, Heatilator, Vermont Casting & Quadra-Fire units***
i. Includes Troubleshooting & labor
ii. Parts Additional
iii. Full Tune-up & cleaning of unit
iv. 90 day service warranty (covers return trips and additional labor, pertaining to service call)
$336.00

Direct Vent Fireplace Troubleshooting & Tune-Up
Troubleshooting + Annual Tune-up (no warranty)
i. Diagnosis/Troubleshooting + 30 minutes labor
ii. Parts Additional
iii. Full Tune-up & cleaning of unit
iv. Return trips not included
$279.95

Direct Vent Fireplace Tune-Up
Annual tune-up - recommended by manufacturer
Clean Glass inside & out
Clean & check placement of Logs & burner – emberize burner
Document readings
No Diagnostics done
$190.00

Fireplace Diagnostic
Troubleshooting Only
Diagnosis/Troubleshooting of current issue + 30 minutes labor
Parts Additional
Return trips not included
$153.00

Vented or Vent-free Log Tune-Up
Vented or Vent-Free Gas Log Tune-Up

*Refurbish log set
*Document any readings, Model #, & Serial (pre-fab)

New Lava, Embers, and sand (if needed) not included in price
$160.00